Step 01｜Submit Rental Application
Please complete the inquiry form and provide details such as required power capacity, intended application, rental period, and load requirements.
If you have any special requirements, please include them in the remarks section.
After submitting the form, please contact us via LINE or WeChat for follow-up and requirement confirmation.
Step 02｜Requirement Confirmation
After receiving your application, one of our specialists will contact you to verify your site conditions, power requirements, and application details.
Any questions regarding rental fees, deposits, transportation, or maintenance services will be fully explained at this stage.
Step 03｜Quotation & Contract
Once the requirements are confirmed, we will issue a formal quotation and rental agreement.
The documents clearly specify equipment rental, transportation costs, maintenance services, and any optional charges.
The agreement becomes effective once it has been signed and returned by the customer.
Step 04｜Equipment Preparation & Delivery
Before dispatch, the generator will undergo maintenance, functional testing, and accessory preparation.
The equipment will then be delivered on schedule, followed by on-site installation, testing, and commissioning support.
Step 05｜Technical Support During Rental
During the rental period, we provide technical support and maintenance services.
If any abnormal operation or equipment failure occurs, please contact us immediately.
We will arrange for personnel to assist as soon as possible to minimize the risk of equipment downtime and power supply interruptions.
Step 06｜Equipment Inspection & Return
Please notify us at least three days before the rental period ends so we can arrange equipment collection.
Both parties will inspect the equipment together.
After final settlement and confirmation of its condition, the security deposit will be refunded.